Privacy Policy

XVPN ("we", "our") is committed to protecting your privacy. This policy describes how we collect, use, and share information when you use our application and services.

1. Information We Collect

1.1 Information You Provide

Information you submit when contacting support, filling out forms, responding to surveys, or participating in promotions.

1.2 Information Collected Automatically

• Usage: How you interact with our services, including session duration and feature usage.
• Device: Browser type, device type, OS version, and network information.
• Location: Approximate location based on IP address to connect you to the nearest server. No GPS data collected.
• VPN Data: We do not log any information linking your identity to VPN session activity. We may log bandwidth usage.

2. How We Use Your Information

• Service Delivery: To provide, maintain, and improve our services.
• Communications: To respond to inquiries and send service updates.
• Security: To investigate issues, prevent fraud, and protect users.
• Legal Compliance: As required by applicable laws or regulations.

3. Information Sharing

• Service Providers: Trusted third parties for payment processing, analytics, and infrastructure.
• Legal Requirements: When required by law. We do not collect browsing activity during VPN sessions, so we cannot share it.
• Aggregated Data: Anonymized data that does not identify you may be shared for analytics and research.

4. Security & Data Retention

We use administrative, technical, and physical measures to protect your data. No system can guarantee 100% security. We do not retain any browsing data from VPN sessions and keep personal information only as long as necessary to provide our services.

5. International Transfers

Your data may be processed outside your country of residence. We implement Standard Contractual Clauses and appropriate safeguards to ensure adequate protection.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@xvpn.co.

7. Changes

We may update this policy from time to time. Material changes will be communicated via our website or direct notification.

8. Contact

Email: info@xvpn.co